Mich M.

Like many others who have been "swindled" out of their money and posted on this site, I too was a victim of Match.com's unfair and deceptive business practices. They "refresh" the website and don't retain user settings, including auto-pay settings. I chose to not auto-renew and there was a convenient refresh the week of subscription running out, and my card was charged anyways.

When I called the same day they took my money anyways they refused to refund my money. It's like getting sucked into a creepy cult that siphons your money and won't let go. I feel harassed and victimized.

I've filed a complaint with the Texas BBB, and also challenged this charge with my bank.