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Shame on me for not doing my research on this company before buying. They STOLE pictures of dresses from a legitimate website (I know now that the real dress is from Grace Loves Lace) and sold me a cheap knock off that looks NOTHING like the dress they advertised. They will not process my refund... They will not even acknowledge my complaint! I cannot get a response from Sherry (their customer service representative) that makes any sense! I believe that the positive reviews are falsified. STAY AWAY FROM THIS COMPANY!
Michelle W.'s review of EricDress earned 16 Very Helpful votes
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Dear Michelle,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.Our representative has emailed you for your order, please pay attention to your mail box. Also, please cooperate with our representative so that your questions can be resolved soon. Thanks. If you have any questions or constructive suggestions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team