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Michelle P.

Contributor Level

Total Points
110

1 Review by Michelle

  • DressLily

1/24/16

What you receive is nothing like the advertised item. And then they annoy you enough with their "return" policy that you realize the $20 you spent on their crappy product is not worth the time it would take to deal with them. Much more gratifying use of time to write them a scathing email and share your experience online. Sent them a photo of what I received and a photo of what I ordered and they wanted all kinds of measurements, of both! How does one provide measurements of what was falsely advertised when the advertisement doesn't include measurements? The picture made the problem obvious. They are crooks, pure and simple.

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CustomerService R. – DressLily Rep

Dear Michelle P.
Thank you for notifying us of your complaint.

We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.

For your case, we has confirmed the problem and offered a solution on our support center, could you kindly check your email then offer a reply?

We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.

Thank you for your time again.
Best Regards
Dresslily Customer Service

Michelle Has Earned 10 Votes

Michelle P.'s review of DressLily earned a Fraud Buster vote

Michelle P.'s review of DressLily earned 9 Very Helpful votes

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