Michelle F.

I had accidentally placed an order while checking the total price of an item with a promo code. There was no cancel button option so I hurriedly emailed customer service to ask for the order to be canceled (this happened after reg office hrs. And I had no option to speak to a live CS rep). I was in a bit of a panic as I was not sure if somebody would be able to read my email immediately. I *******@giltservice a tweet as well, but saw in my inbox that the CS team had already emailed me back to inform me the order had been successfully canceled! Very pleased with the Customer Service I received tonight. Thank you Gilt!