We purchased tickets to dead pool and my husband picked Saturday the 13th. When we got to the movies there was no record of our purchase. We couldn't reach customer service until the next day and were told we purchased tickets for the Thursday before. This was not what we chose. We were told they could do nothing for us. Asked to speak to a supervisor and had to leave a message and never heard back. What a waste of $35. We used to use them all of the time. Never again! Awful customer service!