Thumbnail of user michelled74

Michelle D.

Contributor Level

Total Points
82

1 Review by Michelle

  • Fandango

2/20/16

We purchased tickets to dead pool and my husband picked Saturday the 13th. When we got to the movies there was no record of our purchase. We couldn't reach customer service until the next day and were told we purchased tickets for the Thursday before. This was not what we chose. We were told they could do nothing for us. Asked to speak to a supervisor and had to leave a message and never heard back. What a waste of $35. We used to use them all of the time. Never again! Awful customer service!

Michelle Has Earned 2 Votes

Michelle D.'s review of Fandango earned 2 Very Helpful votes

Michelle hasn’t received any thanks yous.

Michelle doesn’t have any fans yet.

Michelle isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user robr698
Rob R. reviewed Fandango
4/2/24

I purchased tickets, had an unexpected conflict, I tried to call to change/refund my tickets, the...

Thumbnail of user tajoya1
J T. reviewed Fandango
3/22/24

On 03:22/24 before the movie started I called Fandango to get a refund on one of four tickets...