I have made 3 purchases from sellers and never had any issues. One time an item did not arrive, which was probably the mail's fault to be honest, and the seller sent a new one with a couple of free items to make up for it. Such a nice lady. I love supporting the arts, but often want something specific when there's no craft fair going on, so this site combines the ease of online ordering with handmade and local. Love it!
Dear Michelle,
Thank you for your recent order.
We feel sorry for the inconvenience that have caused.
Can you provide with us the picture of the item that you ar not satisfied with?
We will figure out a solution after we received your picture.
Hope to receive from you.
Best Regards
Dresslily Customer Service