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Unbelievable service they had there.
The charms are poor made, the clips i bought from them broke after 2 weeks. Not so sure if its really sterling silver as they claimed.
Its very disappointed with the charms, so i return my second order back to them and they gave me a hardest time.
I made a terrible mistake for not using paypal as payment, otherwise thing should be so much easier.
Michelle B.'s review of Soufeel earned 8 Very Helpful votes
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Our charms are sterling silver and you could test it in any Jewelry Shop. We have one year return&exchange policy, so we will be responsible for your order. Please contact us at cs@soufeel.com to let us know your problem. We sincerely want to help you solve your problem.