I ordered something on 11/12/15 with my paypal account but never got any tracking information. It led me to (*******@lightinthebox.com), the web site does not work and was stated to log in to my account to get a ticket for customer service. I did all that and it shows no order. How do I check my order. The only thing I have is my receipt from my paypal acct.
Your order was shipped on 19th November, and it will come to you in 10-20 business days since you choose super saver shipping method. If you have any further question, please submit a Customer Service ticket about your concerns and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html, and our customer service team will help you there.
Sincerely,
Miniinthebox
Michelle Has Earned 1 Vote
Michelle A.'s review of MiniInTheBox earned a Very Helpful vote
Hi Michelle,
Your order was shipped on 19th November, and it will come to you in 10-20 business days since you choose super saver shipping method. If you have any further question, please submit a Customer Service ticket about your concerns and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html, and our customer service team will help you there.
Sincerely,
Miniinthebox