Michel L.

What in the world is REALLY going on?! On february 27, I was searching for my dream wedding dress. I found that dress on lightinthebox. I ordered the dress on the very same day. My payment was confirmed and received on that very same day. The status read that my order would be shipped around april 5. Well, it is april 6 and the status of my order has not changed since the 27th of february. I have not received an email or a telephone call and no one is responding to my "tickets." Which is a request that we have to submit after an order is placed. Once an order is placed you cannot talk to customer service apparently. Anyway I would just like some type of status update. I mean, come on, this is my WEDDING DRESS! Lastly, I submitted a review similiar to this on their site and I promise you! Within 10 minutes they erased my post off the site. I am very worried. At this point I am not requesting my money back or anything of the sort... just the dress, at least an update of the status:-(