I tried to give them 0 score! Bought a pair of Ugg boots with buttons on the side-- received these 3 weeks later. 4 of the 6 side buttons fell off within the first 2 days-- I emailed them and was told, " sorry, it's past the 7 day return policy"--
That's because it took 3 weeks to ship!
I have talked to a few people that considered buying from there and told them to go to a thrift store! Merchandise will be better.
NMR, please don't send me the same generic responses you continue to send! Your site and customer service is not bout cutting and pasting the same comments over and over!