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I purchased a gooseneck kitchen faucet in January 2014. It was stiff to turn on and off but I thought maybe it was because it was new. About 2 weeks ago I went to turn it on and the handle just flopped and I no longer could get hot water! I am alone and very easy on my belongings. My prior faucet was over 10 years old. It still worked but was leaking and I wanted was a gooseneck. It's obvious this was faulty manufacturing, but because I'm beyond the 180 warranty they're unwilling to replace the faucet. I will never deal with Tmart again.
Tip for consumers:
Pathetic customer service! Buy local to save yourself future nightmares. Total waste of money! Who wants to go through the work of installing a faucet only to have to replace it LESS THAN 1 YEAR LATER!
Michel C.'s review of Tmart.com earned 476 Very Helpful votes
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Dear Michel C.
Sorry for the inconvenience we caused.
Would you mind sending the details to us at Service@tmart.com?
We will do our best help you solve the problem.
Thank you for your patience and understanding.
Best wishes,
Tmart.com