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It was a simple computer generated report, nothing more, nothing less
JTV has the worst customer service department ever! They put you on hold for more than 15 minutes at a time, when you email them you're lucky to get a reply in 3 or 4 days! I recently purchased a men's ring that I had to return because it was too big, they do not do exchanges, you have to recorder the correct size. It has been over a week since they received my return and still have not issued a credit. They will be deducting $2.99 for shipping and another whopping $6.88 to pay for the return shipment, so as it stands I will be out $10 from these clowns for receiving absolutely nothing! I suggest shoppes try the LC channel, better service, prices and merchandise.
Tip for consumers:
Don't shop with these clowns, the service is the worst!
Michael V.'s review of JTV earned 33 Very Helpful votes
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I've talked to two people. Both were excellent. Byron, my more recent expert, was just great.
