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Good news the wonderful girls at hoteling. Com did a goodwill return of my 1272. 42 aust australin dollars. So they turned out to be good people after all
I booked medina apartments in sydney 29.30 31 dec. But had to cancel due to trip timing changes. I actually went to travelodge maquarie park to cancel well before time. But ever since i have been chasing the hotel and hotel.travel.com to find out " why i still have not been refunded my 1272. 48. The aust contact is rude and hung up when i asked her location. The travelodge ( who manage the the apartments) have been trying to help. But they said i have to chase the third party for the refund. I got no proper authority number and they suddenly cant find my booking. But still have the 1272. 48. So i have now got my bank to investigate this scam. NEVER USE A THIRD PARTY. DEAL STRAIGHT WITH THE HOTEL. THIS LOT IN PHUKET JUST STEAL YOUR MONEY AND DONT PAY UP
Dear Michael S.,
Greetings from HotelTravel.com.
We apologize for the issues you faced when contacting our Customer Service department.
We would like to look into your booking. To assist us with your issue, please kindly advise your 7 digit HotelTravel.com booking ID.
Thank you and we look forward to your reply.
Best regards,
The HotelTravel.com Team
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En mi caso hicimos el pago total por una estadÃa en punta cana ya en febrero para octubre y me...
Hello michael s.,
I'm concerned to hear what has happened to you. Could you please outline your issue and let me know how can I help you by emailing me on OnlineAnswers@hoteling.com so I can try my hardest to assist you.
I'm looking forward to hearing from you and I hope it'll be sorted our shortly.
Kind regards,
Magda P
The Hoteling Team