I purchased this software paying a one time fee of $29 in 2010. About a year later I had to reinstall my hard drive and the company provided me with a code to do this. I used the software successfully a few times while travelling but overall it wasn't quite what I had expected. Anyway I needed to completely refresh my PC this year and was told that my fee was for a one time install and they will not help me now. I provided the company with a copy of my order clearly showing a one time unlimited use fee and they still would not help nor will they even respond to me now. I would need to buy a new license. Their terms do not mention anything about a one time install. No integrity here so I advise to stay away from this company. I asked the company to either provide me with an account reset or refund my money. No luck.