Bad.
They sold me 3 websites in three different areas. They told me "they don't have to look good, they just have to get people to call you." OK, well then I didn't get the calls or the emails coming in.
As a result I tried to cancel their services. They kept me on the phone for 45 minutes trying to talk me into "giving them another chance." I told them "no." and that I would be getting another company on board to take over the domain names.
I sent an email requesting the domain name transfer. The following week I get a response phone call saying that they are going to sell me my domain names for $199 each. "What?! They are my domain names and you were the ones that told me I needed three, which by the way didn't work. Now you are holding them ransom?!" Apparently, yes.
Stay away from this company, please.
There are a few companies that promise on what they deliver; there are several companies that will promise you the moon and then graciously bow out when they can't deliver. And then there is Yodle that breaks promises and adds insult to injury.
Hi Michael – this is Radley Moss, Director of Corporate Communications, Yodle. First of all, I’m sorry that you are disappointed in the results you received as a Yodle client, and I’d like to look into this further to understand what happened. If you have a moment, could you contact me at 212-542-5449 or rmoss@yodle.com? I’m also surprised to hear the comment you cited about our websites. It is correct that they are optimized for conversion but quality design is an important element of that. I would also be happy to explain in more detail the policy around our domain names.
I look forward to hearing from you.
Thanks,
Radley