Just wanted to say a thank you to PrimeStyle and their lovely staff for helping to make my experience with them such a great one. I was not too sure about how safe it would be to buy fine jewelry online, sight unseen as it were, but my wide had mentioned seeing a pendant on the site that she really liked, a bit of a hint for our fifth wedding anniversary.
The first thing that surprised me was the price, which was certainly very reasonable and then the second thing was the customer service. I contacted the CS by telephone because I had a question about white gold versus yellow gold. I knew they both looked different but I wanted to know if one was 'better' than the other although they were both the same price. The person who helped me, David, was a pleasant young man who took a full fifteen minutes to answer my question and then explain how white gold is created as well as the diamond quality. Very few people would have the patience to do that anymore so I was very grateful.
When the pendant arrived it was, I think, even nicer than it looked in the photos. I was also able to impress my wife, after I gave it to her, with my newfound knowledge of the gift. Thanks David!