Was planning to order tickets and received an error on the site. Bought tickets on another site, then later received a purchase confirmation despite never having bought any tickets. Tried to contact seatgeek 4 times via email and web form (cannot find ANY contact number) and have had NO response. Now I have to dispute the purchase through my bank and potentially cancel my credit card.
Michael, thank you so much for taking the time to share your experience. What you experienced is very outside of the norm and we want to work with you to make this right. We'll be having a member of our CX team reach out you very soon to make this right.