I just started working for a larger company doing its marketing and I have a great deal of experience in the field. I am savvy with all the leading web platforms and how to make updates on them. I had never even heard of Thomas Net before starting here, and let me tell you there's a reason why! First of all, they use an extremely outdated website creator that is nearly impossible to operate. Which I only found out after WEEKS of asking Thomas Net to give me the back-end log in. They have terrible customer service, pry on less-tech savvy companies that often fall victim to paying them thousands to make any changes for them. When the company could have just went with a private designer, paid them less, and had their unpaid intern doing their updating on wordpress for free.
Whenever I try to apply and publish any changes, it either doesn't work or publishes them differently than how they appeared in the preview... It constantly throws its own alignment-off, and makes it virtually impossible for you to fix. Oh and don't bother calling them to ask for help, unless you want to pay $1500 in tech support! If I could give them -5 stars I would. Stay away!