M G.

3/30/2015 Problems with Product/Service | Complaint Details Unavailable
2/13/2015 Billing/Collection Issues | Complaint Details Unavailable
12/11/2014 Billing/Collection Issues | Complaint Details Unavailable
10/22/2014 Billing/Collection Issues | Complaint Details Unavailable
10/15/2014 Problems with Product/Service | Complaint Details Unavailable
9/10/2014 Problems with Product/Service | Complaint Details Unavailable
8/7/2014 Problems with Product/Service | Complaint Details Unavailable
7/1/2014 Advertising/Sales Issues | Complaint Details Unavailable
5/15/2014 Billing/Collection Issues | Complaint Details Unavailable
4/24/2014 Problems with Product/Service | Read Complaint Details
Details on last complaint:
Additional Notes

Complaint: My email was changed with meetup.com by a hacker. I called and they said they could not help. They would not give me the email of the person pretending to be me, and stated again that they could not help. Only allowed to email in, which has already been done with Incident #*****and led to an absolute fail of finding a solution. Now, my groups, and one that I organize are subjected to comments I do not make or actions I do not make by someone pretending to be me. Meetup does not care. My credit card/billing information for the monthly dues I pay for organizing the Winning Resume Strategies group is also at huge risk by the person who figured out my password and changed my email in the system.

Desired Settlement: I want meetup to restore the original gmail.com address for my meetup groups and to prosecute the person that hacked into my online identity and assumed it. This is a serious legal matter and the people at Meetup HQ do not seem to understand this since I've been brushed off both via email and phone. Please rectify immediately.

Consumer Response: Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ***********, and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,