M F.

I was looking everywhere in Winnipeg for a hotel with a balcony and sauna. Found out the Hilton had that and started looking online for the best price... and found agoda.com

Had the cheapest rate by about $40. I looked up other reviews to make sure the site was safe and concluded it was and went for it. It couldn't have been easier!

I didn't get my confirmation email for about 25 minutes which made me nervous enough to look up a contact number and there were no Canadian numbers which is why I'm giving it a 4 out of 5.

When I called the US number I found that my booking was confirmed. I also called the Hilton and the room I booked online was the same room the hotel had me in.

If I wasn't worried about using a new site it would have taken like 2 minutes even though I didn't sign up for anything.

The automatically create a user and password for their website after booking which they send you through email.

Overall wonderful site. Highly recommend!

This was the first time I bought anything from TinyDeal. First of all, the package came over a month late. The tracking number that they gave me was wrong... how is that even possible? So I turn my "new" tablet on, make my user account, and turn it off. I turned it back on and it gives me the blue screen of death! So I shut it off and back on and that's where it stays... it won't do anything. I'm pretty technically inclined but nothing I did could get the thing to boot up. Turns out it was the hard drive that crashed.

Ok, so here's where the pain starts. Technical support and sales department. I contacted them since I only had the thing for one day and the website says you can get a replacement or refund within 90 days. Remember also that they only respond to warranty emails at the END of THEIR day so it turns out to be sometime in the middle of the night where I am. So ONE EMAIL PER DAY: S

I spoke with them and they were more than happy to help (they say that every email). And actually they kind of were AT FIRST. But they told me to take pictures and videos of what the problem was. Seriously? But I did... and then they said "bring it to your local repair shop and we will probably give you the money you paid for repair, but we want a quote first". I couldn't believe that they would ever give me money back for that.

Finally (after about 2 weeks!) they said to send the tablet back and they would replace it with something of equal or lesser value on their website. I told them since it's under warranty they should pay the shipping but after another few days I could tell that was NEVER going to happen. So I bit the bullet, paid the $60 or $70 to ship the thing back to China.

Now shortly after I sent them the tablet, I spoke back and forth with their sales department and I picked out a replacement tablet (of lesser value) and they said "oh yeah no problem! We'll send THAT one to you as soon as we get the bad one". "Don't worry, we'll take care of this". I have all the emails to back that up... which I will get to a bit later.

So another 3 weeks later I finally emailed them to see if they received the tablet back. Nope, not yet (even though my tracking number told me otherwise). Another week later they said they received it. What's the first thing they say? "We're going to send the tablet out for repair and you can wait until we're done and we'll send it back to you".

What? No... I want a replacement as I was promised. Why would I want a faulty one?

When I told them to look back at previous emails, they said they didn't have access to old emails and said the same thing "we're going to send it out for repairs".

So I politely sent them a copy of every email, highlighting what THEY told me. They completely avoided them, however, and told me that due to wear and tear they couldn't fix it and sell it for as much as they did to me so I had to either pay 75 EUR for the replacement or wait until mine was done being repaired! Depreciation! WOW... so now you know what they're selling has just been fixed up from the last sucker that bought it!

I argued for another week... they thought they were doing a favor to me by lowering the 75 EUR to 70 EUR. OK, first of all... they don't even use Euros on their website! Are you *bleeping* kidding me? And second, why would I pay another $106 CAN for a different tablet that's cheaper?

I'm still fighting with them about this. Looking back at my emails just now it's been over 3 months that I've been going back and forth with this. 3 MONTHS. And I don't have anything in my hand.

Seeing I wasn't going to win this battle, I said give me my money back then. I don't need that tablet. You know what they said? We'll give you 60% of the money back... in TD Points... 60% CREDIT FOR THEIR WEBSITE?!?!?

I finally told them to send my repaired tablet back to me, and I was going to write a bad review on every site that I can to save someone else the GARBAGE I've gone through with them. I told them a bad review costs them more than one customer's tablet.

In hindsight, it was my fault. I should have read more reviews online before buying from them. It just looked like such a decent price... I'M AN IDIOT!

So, we'll see if I get the tablet back from them. If not, screw it. Learn from your mistakes right? Please learn from mine.

YOU HAVE BEEN WARNED!