Merry C.

I placed an order with an updates shipping address to my new address, however, this was shipped to my old address. I received no response fro the seller so I then called Ebay. I spent several minutes arguing with a customer service representative as to when the address was changed. Multiple times I told her it was prior to placing the order and did not know it went to the old address until the confirmation email was received. She refused to accept the fact that this was an Ebay issue and kept placing the blame on me. There is a reason I changed the address prior to placing the order... so I would actually get the item! Why can't a business just say technology is not perfect, let's see what I can do to make this right. It's not rocket science people. Ugh!