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We ordered our dress over a month ago, and we still dont have it. We were promised a return of the rush fee over 2 weeks ago, still dont have it. Now the website wont work. No working number to call. Terrible. Will be figuring a way to get our money back.
I ordered 2 different Christmas presents December 5th, the money has long come out of my account but it has been sitting in China preparing for shipment for a week. So that money for presents is gone, but no gift. Will not use this again!
Hi Merrill, I'm really sorry your orders haven't shipped yet but we can definitely help check on this for you. I was not able to locate any emails yet in our Customer Support queue to help me investigate what's going on, so I will send you a private message to learn more about your orders and help get this resolved for you!
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Do not buy! The dress that I received was made out of the cheapest material! It looked nothing...
Hi, I am really sorry for that, can you pls send your order number to: contact@27dress.com. Our workers will help you out of this issue. Sorry for the problem we brought you.