I bought a t-shirt and it was the wrong size! So I let customer service know, they sent me a code for store credit as I requested, and my new shirt was perfect. I love that I didn't have to send the shirt back, as returns are a (mild) annoyance. It was great. I'm completely satisfied, even more than I expected, and I will definitely be shopping at Redbubble many many times in the future. I love the designs, the prices are reasonable, and the customer service is excellent.