member h.

This was my second time to shop on Belk.com. I usually go to the actual store since there are several around my area. First time ordering from the website, I had no problem and was super happy with the order. This time, not so much. I ordered $110 worth of items (to get free shipping on the order over $100), one item was canceled (which also happens sometimes with other companies), and I was actually charged more! With the canceled item being taken out, I should have been charged $99, but instead, I was charged a total amount of $150 in 3 separate transactions! It gets even better. The other 2 charges were completely random numbers, no where to be found on my order history! I'll call customer service tomorrow but from what the reviews said, I don't think I'll have much luck. Stay away from Belk.com!