Melody L.

The first clothing I ever purchased from this site came within the said 7-25 business days by arriving on the 17th day to Gold Coast Australia (apparently it was shipped from Germany). As such, I have nothing to complain about shipping wise. Since I knew that the sizes run small, I purposely bought a size up and it fits perfectly! (yes, even if the size chart indicates that you can fit into a size, still buy a size up!) So I can't complain about that either. As for the quality of the clothing, it matches the displayed photo and is in excellent quality apart from the fact that it had some loose threads here and there, and that it needed to be ironed, which wasn't a huge problem for me.

Customer service wise, they got to me within 24hours, as stated on the website, and offered solutions to my predicament regarding how I was unable to receive points for reviews. However, when i messaged them back to confirm something, they still have not replied to me yet. I can't say for sure how well they handle more complicated issues such as refunds etc, since I did not require such actions to be done.

My next order (which I purchased on the 30th of January) arrived in 10 business days from Germany, which I was very pleased with. This time I ordered two dresses. Sizing wise they were both "onesize" which can fit sizes XS-M ASIAN sizes. Hence I found one of the dresses a bit tight, but I was expecting that, so no problems there. The second dress however, looked as if the inner package was opened since the dress was a little dirty, and wasn't folded properly like the other dress. I was a little disappointed with that. If it wasn't for that, I would've given my second order 5/5, but instead, I will give it a 4/5.