Melissa W.

Great customer service every time. Had problems with the transformers in the LED deck lights that we bought; they found out from the manufacturer that there were problems with the transformers and sent us out replacement parts right away. Also, very helpful with ordering a new product that was not yet available. Really enjoy working with Lighting New York.

This review is positive since I received my order relatively quickly (3 days, I think) and it was good quality and arrived in good shape. Moreover, they had the backpack that I wanted (a replacement Keen backpack for mine that died after 4 years of daily use) that was 75% off of the original price. (I'm guessing it has been discontinued, so they're selling the remaining stock.) I didn't have to deal with their customer service at all, so I can't speak to that.