I originally had thought my package was lost, turns out my neighbors who had moved out accidentally got it in there box! Lulu's was amazing at accommodating me and investigating the situation! The customer service I got was beyond comparable to any retail company out there! They beat nordstroms on there customer service! I will be ordering very soon Lulu's!
Hi Melissa! One of our lovely representatives checked in after the investigation concluded, and we are so happy that your neighbor had your package! Please don't hesitate to ever reach out if you need anything in the future. We're always here to help! XOXO