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Melissa R.

Contributor Level

Total Points
262

2 Reviews by Melissa

  • Thelasvegasweddingcompany

8/12/13

Company appears to fabricate their reviews on a website called weddingwire.com. My complaint has been opened for years and the company hasn't even attempted to resolve the issue. Now I'm back and urging others to stay away from this company, stay far far away.

Note: I'm more than willing to REMOVE all complaints if this company resolves my matter. They haven't though so it stays. Your choice but I know you'll end up reading this so I hope you know that had you just attempted to resolve this matter with me, I wouldn't have had to post here.

Here is my original complaint:

This company is complete fraud. I spent 8 months disputing with this company over transactions they placed on my card that were unauthorized.

To sum it up, we wanted to go ahead and place an order with this company as another wedding to go with our others. We contacted this company who tries to sell you into going with them, but turns around and cannot live up to the service they offer on the website.

I was in the process of coming to Las Vegas so I was unable to contact the company by phone directly for about 36 hours. They told me they would place an order but tell us ahead of time what they would bill on my card for a $799.99 service so I went ahead prior to my flight and asked them to arrange this wedding. As soon as my flight landed in Las Vegas 36 hours later, I got a call from my bank with a $2500 charge on my credit card from this company. When I contacted thelasvegasweddingcompany.com to figure out what was going on they said they charged my credit card random things without my knowledge and when I demanded them to be cancelled, they refused and start making threats over the phone with me. I then told them I would contact my card company to resolve the issue and even then he tried to fight back. They didnt give me any service, simply stole money.

To sum it up, this company stole 2500 dollars from us, and we are filing collections to get it back but there are tons of companies who offer weddings in Las Vegas, and I cannot stress this enough, this is the one company you do not want to deal with. Go any place else, but this company because they will rip you off. Even look at the website they use, it looks like complete fraud.

The Las Vegas Wedding Company
"Simply the easiest way to get married in Las Vegas"

Simply the hardest way to get married in Las Vegas should be the slogan they use.

My message is to others, to avoid using this company for any online services, use someone else, there are many companies.

  • WeddingWire

8/12/13

I posted a review 4 hours ago on this website that had such AMAZING reviews for a website that frauded us.

Just hours after I posted a review, I receive an e-mail that the company is disputing my review and it has been removed temporarily. The problem here is that the review shouldn't be removed unless I can't provide information. Instead they remove it and provide no information on what needs to be done for me to get the review back online just says, an agent may contact you shortly.

At this point, I'm assuming these wedding companies pay them to have good reviews. Not reliable and wouldn't recommend them.

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Lauren S. – WeddingWire Rep

Hi Melissa,

Thanks for your concern. We take our reviews and their verification process very seriously which is why we temporarily hide reviews while they are under investigation of our Dispute Team.

All reviews can be verified by the submission of a signed contract or proof of payment for the vendor reviewed. We apologize if this was not made clear!

If you have any further questions about your disputed review please feel free to email support@weddingwire.com.

Melissa Has Earned 2 Votes

Melissa R.'s review of WeddingWire earned 2 Very Helpful votes

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