Melissa P.

I loved the idea of a website like this, my kids grown out of clothes so fast it's too crazy buying everything new. I ordered nearly $200 worth of clothing and toys from the website. I went to check out and 6 items in my cart was bought out from under me. It was okay though because I was still happy, until now.
The day after purchase I received an email saying one or more of my items was now unavailable and a refund would be given. I was disappointed about that. Again on the second day after purchase (and after receiving an email saying my order has been shipped) I received yet another email saying a shirt/short combo was now unavailable and I would be given a refund.
My problem is this, I understand that this is a used clothing website and that people can buy clothes in your cart until you pay for them but why AFTER paying are the items I ordered still being bought and refunds given? I have yet to receive any refunds.
It seems like a good idea in theory but realistically, the warehouse/website doesn't seem to be updated enough to prevent "unavailable items" from making it worth buying on the site. I can probably expect half my order to actually arrive at this rate.