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Melissa L.

Contributor Level

Total Points
84

1 Review by Melissa

  • Groupon

1/8/11

BUYER BEWARE. I ordered a hair dryer from Ideeli. It took a little longer to ship then I would have liked but I eventually got it and was happy with it. They then proceeded to ship me two more hair dryers I DIDN'T ORDER. Their customer service has given me the run around and has not reimbursed me for shipping these two items back to avoid being charged. It cost me $26 to ship back these two hair dryers that never should have been sent to me in the first place. This company is not professional and will screw you over!

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DeeDee L. – Groupon Rep

Hi Melbelle105,

Thank you, again, for your message, and for reaching out to our Customer Service team directly via e-mail. I apologize, again, about your experience, and hope that after receiving an update from our Customer Service team this morning, that this issue has been resolved. We are always a phone call or email away, and hope that you will shop with ideeli in the future.

Jason Faria
Customer Service Manager

Melissa Has Earned 4 Votes

Melissa L.'s review of Groupon earned 4 Very Helpful votes

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