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Melissa G.

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Total Points
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2 Reviews by Melissa

CarFlexi

  • CarFlexi

“Dispicable organisation”
2/15/18

I booked a car from Hong Kong that I needed when I got off my flight in Auckland 12hours later, Carflexi told me I would not receive confirmation for at least a day so I cancelled my booking. Unfortunately I had to complete the booking before I got given that information. I got charged for that cancellation even though I had never received confirmation of a car! I wrote to them and they were unyielding, they lied and stole essentially.

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Helpful  (6)
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LiveCareer

  • LiveCareer

“Intensely Disappointed”
3/20/15

You have emailed me Anna so thank you for acknowledging my significant dissatisfaction in your company's ethical conduct. I think I used this company's services once a few years ago and have just discovered they have been drawing a monthly fee ever since. Apparently it is written in the small print on their website that they will continue to bill you regardless of whether they are doing anything for you - outrageous! I like others don't have time to read the small print, I assumed I was receiving one product for one fee. This company is refunding me 4 payments out of the potential 36 that I have made, I do not think this is satisfactory

Disappointed
Dr Melissa Gilbert
FRCNZGP

Helpful  (3)
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Laura T. – LiveCareer Rep

Hi Melissa G.,

I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people.

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com.

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Melissa Has Earned 9 Votes

Melissa G.'s review of LiveCareer earned 3 Very Helpful votes

Melissa G.'s review of CarFlexi earned 6 Very Helpful votes

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