Melissa G.

I have ordered a number of times from them and have finally learned my lesson. 1) Their promised delivery time is grossly inaccurate. It takes two to even three months to ship an item to you, not to mentioned multiple delays. They do not tell you if shipping has been delayed. You have to contact them to find out. 2) More than one occasion I ordered something and they did not include it in my package. Only to have me find out they made some stupid mistake and never included in my order (but charged me for it). 3) The site is very vague in describing items - like dimension of purses, length of necklace, or sizes for different brands of clothes.

I do give them that they take returns back at the store no problem. Luckily I live near a Nordstrom Rack that is really good with returns (like all Nordstorms). Have not experienced a mailed in return yet.

After waiting for some T-shirts that I ordered for my son and have them delayed shipping for 4 weeks, only to open the package to find 3 of the 4 shirts "missing" (apparently I ordered it but the "system" made a mistake and did not included in my order, but conveniently charged me for it!...) I will never shop with them again!