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Melissa C.

Contributor Level

Total Points
110

1 Review by Melissa

  • DealDash

1/18/16

I understand the business model of DealDash - they are fairly upfront about it, but...

I did spend several weeks watching and observing "winning strategies", but there are hoards of professional bidders on the site who win the vast majority of the auctions.

I have found many items purchased on DealDash being resold, which is against the terms and conditions, but it happens anyway.

The value / prices quoted for items are very inflated - you can buy many of the items for much less than stated.

They have several unique-to-Deal-Dash items - if you try to find them via internet search engines to research the value / price, you will find web pages which say the value is what Deal Dash is quoting, but I suspect the pages are put up by Deal Dash. Examples include the Schultz Massage Chairs and the designer furniture. The Massage Chair lists a value of $14,500 (!), but no one would ever PAY that for a brand/chair that can't be evaluated or purchased through any other outlet. The decorative items - clocks, etc - the quality is NOT GOOD. I actually won an auction for a clock, which arrived damaged. I contacted customer service who responded to me after EIGHT DAYS. I was asked me to send pictures. I did. Then I was sent an email with a return label and it all had to be in original packaging (save your boxes!), then it had to be returned before a new clock would be shipped out. I finally got the clock and the face was installed slightly crooked and frankly it is cheaply made. This for a clock where the value was portrayed as $575! How about the Japanese knives for $1500?

Bids are always discounted now - one day 15 cents, the next day 14, the next 13 then 12 cents... a fairly repeatable pattern. Even with discounted bids, the wins are so infrequent that it just isn't worth my time or effort.

Summary: expensive "infotainment" where you *might* get something of value from time to time if the professional bidders slip up.

Update: yes deal dash will refund your PURCHASE PRICE if you are not happy with product... BUT they do NOT refund your bid costs!

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DealDash -. – DealDash Rep

Hi Melissa. Thanks for getting in touch. I would like to thank you for taking the time to share your feedback with us. Firstly, I would like to let you know that re-selling items purchased on DealDash is strictly against our terms and conditions. We have a dedicated Compliance team in charge of monitoring the listings and removing the items purchased on DealDash from sites such as Amazon or Ebay. If you ever come across an item that you think is being re-sold, please notify us so we can have it removed right away, we'd really appreciate your help with that.

I am very sorry to hear that you were not happy with the quality of the clock. If you're not happy with the quality of an item, DealDash will refund your money and bids after you return it.

If you wish to return the clock, please send an email to my personal address: adrian@dealdash.com

I look forward to assisting you and helping you find a solution, since your satisfaction is extremely important to us.

Best,

Adrian
DealDash Community Manager

Melissa Has Earned 10 Votes

Melissa C.'s review of DealDash earned 10 Very Helpful votes

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