BUYER BEWARE! I recently experienced a very bad situation with this company. Originally I thought the merchandise I ordered was the authentic and I thought I was ordering it from the US. Once I received an order confirmation, I realized the company was based out of Beijing! I had done some research on them and there was not one positive review! It seems that these people have been scamming people for quite some time! I requested they cancel my order several times and they would either kick back my email or write back days later that they were on vacation and/or had already shipped the merchandise- BOLOGNA! They were just stalling me and the merchandise I ordered was sold out and they wanted me to select a replacement instead of returning my money! I called my bank and told them of these charges from what appears to be a Fraudulent Company. Thank God my bank had already been aware of this company and are further investigating them- the bank was kind enough to refund all monies that this Fraudulent company had charged me! In addition to all this, the merchandise (if you are ever going to receive it) is counterfeit and not manufactured by COACH! Please do not buy from these people and if you already have, please call your Bank to resolve this issue and get refunded your money. Good Luck!