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I just got an email saying that my order was cancelled because my billing address and the delivery address do not match. It also states that the department tried to contact me to confirm the address but no email or phone was actually made/sent. I actually called customer service, Yes! They did answer after about 25 mins, the Lady on the other end said there was nothing that she could do, that I have to contact the fraud department. I am getting married in less than a week and this was going to be my wedding gift to my loved one yet it might not make it on time Because I HAD TO REORDER! Yes I PLACED THE ORDER AGAIN!
Hopefully someone gets back to me as soon as possible and this gets resolve quickly I have less than 8 days now for this to get deliver!
HORRIBLE CUSTOMER SERVICE... SO FAR...
Melina S.'s review of Zazzle earned a Very Helpful vote
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Hi Melina. We apologize for the issues you had with your order. We do show that your order has been delivered. Please let us know if you need anything else.