Thumbnail of user melg9

Mel G.

Contributor Level

Total Points
267

2 Reviews by Mel

  • TwinkleDeals

4/8/15

D'oh! Suckered in by cute and cheap. Turns out they are terribly made, Chinese disasters. From what I have read elsewhere; People paid and never received anything. People paid for clothes but had to pay high COD charges. People that did receive anything received tiny, badly-made garments. Returns are near impossible. Refunds are nonexistent.

Saw them via Facebook ad. Impulsively bought and THEN read the reviews after my "confirmation" email with no order number and sent from amazonses.com. Read the reviews then, and went back to the site. No order on file. Submitted a request via their "Help" section. Asked for an order number, which I was never given. So I submitted a cancellation request. Confirmation of THAT was more detailed; your email will be answered within 24 hours, blah, blah. (That was 6 hours ago.) Check status here. Click the link, it signs me into my "Ticket" and it states processing. Check intermittently, been showing as processing allllllll day. No order of mine exists on system.

Went through Paypal, started a dispute which gives them 180 days to respond. A gmail address is given as their customer service address.

24 hours later, I had a reply cancelling my order, and a full refund. Whew.

Tip for consumers:
please, please, please don't.

Service
Thumbnail of user sandyz3
Sandy Z. – TwinkleDeals Rep

Dear Mel,
Thank you for taking your time to write your review. We really appreciate the feedback.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please contact us in this link at any time.
http://www.twinkledeals.com/contact-us
Would you please provide us with your order number so that we can check the process of your parcel for you?

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Best Regards
TwinkleDeals. Com Customer Service

  • FabKids

4/8/15

Cute selection. Quickly shipped.

The ONLY thing I don't like is the genderized part. I created a profile for my girls as girls, and one profile for them as boys. They had dino shirts and such in the boys section only.

It is pretty obvious it is a club type of site, my cousin invited me and told me all about it. You get one outfit for $30 each month, you can opt out if you don't see something that you like. They give you 6 days to opt out, then they charge you.

I had an issue, with my first order and called customer service. I was helped right away and she solved my issue over the phone.

The clothes are of good quality. And my daughters LOVE them.

Tip for consumers:
be sure to opt out of the monthly selection if you don't want to be charged.

Service
Value
Shipping
Quality

Mel Has Earned 7 Votes

Mel G.'s review of FabKids earned 2 Very Helpful votes

Mel G.'s review of TwinkleDeals earned 5 Very Helpful votes

Mel hasn’t received any thanks yous.

Mel doesn’t have any fans yet.

Mel isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tashas120
6/15/22

The shoes we ordered were too small and we paid $14.99 for express shipping, they didn't make the...

Thumbnail of user dirkw30
9/6/21

Because of a problem with the shipping, my order goes back to Twinkledeals. Twinkledeals comfirms...