Mel B.

Be Careful What YOu Are Letting Yourself In For
I have purchased many item from Aliexpress and not always with success. The latest items have been a disaster. First I bought a new screen for my phone. Waited 3 weeks for it to arrive. Wrong Part! They asked me to return it by the cheapest method and they would send the proper part straight away. After chasing them for a tracking number they informed me that they will not be sending the replacement until they receive the wrong part back! That will take weeks for them to receive it and more weeks to send the proper part! On top of all that they expect you to pay for return postage! You have to pay for their incompedence! Next I decided to buy a new phone. New phone arrived. Camera refused to focus. Took it to a manufacturers service depot. Was told they could not fix it cuz it was a different version to the local version. I had payed for postage, customs etc. The supplier asked me to return it. I said who will pay for return? They said I have to pay. What about customs duty I had payed? To bad! Demanded I sent by EMS with tracking or no refund. They also insisted that they would not refund the original postage I had payed. So I lost original post costs, customs cost and return post cost all because they had sent a faulty product! Can you believe it? If they had checked the product properly before dispatch they would have known there was a fault. So be careful when buying from Aliexpress. It might cost you more than you think.