Melanie T.

I have made purchases from Ali express before, although the wait times can be a little long, it is to be expected since most items are from overseas. This particular order process has been ridiculous! I made an order in late SEPTEMBER. I have not received the item and its JANUARY. WTH?! Between numerous emails with the seller, poor English language communication from Ali express customer service, I am living a refund nightmare. At this point, I give up, I just know to NEVER shop here again. How is it that a company is quick to take your money but not to give it back when a problem arises! BS!