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Melanie R.

Contributor Level

Total Points
164

2 Reviews by Melanie

  • LightInTheBox

11/1/15

Customer support said that they shipped my laptop but its now 8 days and the tracking is showing nothing!
This guys dont really ship anything just grabs funds from My cards
Pathetic support and no response! Very bad experience.
My order number is **************
Please respond soon what is going on!

Tip for consumers:
Please confirm double time before buying some big items from this site!

Service
Value
Shipping
Returns
Quality
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LightInTheBox F. – LightInTheBox Rep

Dear Melanie,

We saw that our customer service team already opened a new ticket for you, and now it is solved. We will try to send you a new one, hope it could meet your satisfaction.

Sincerely,

Lightinthebox

  • MiniInTheBox

10/29/15

My order number is **************
And my DHL tracking is *******134
It shows Returned To shipper.
And after that no update. Please tell me when will i get my watches?

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Mini I. – MiniInTheBox Rep

Hi Melanie,

Sorry for the inconvenience. Please submit a Customer Service ticket to ask our customer service team, and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html, and our customer service team will help you there.

Sincerely,

Miniinthebox

Melanie Has Earned 4 Votes

Melanie R.'s review of LightInTheBox earned 4 Very Helpful votes

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