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Melanie M.

Contributor Level

Total Points
163

2 Reviews by Melanie

  • Zulily

3/23/16

I've ordered several times and had great experiences. Once they sent the wrong size when I called to tell them they were great. They said to just give the wrong size to charity and they'd send the correct one, which they did. Another time I called to cancel an order and they cancelled it immediately, no prob. Other stuff I've got is great and prices are amazing.
Takes a while to get some of the stuff but they tell you that up front.

  • Amazon

3/23/16

I had a horrible time getting my New Yorker Kindle subscription moved to my Kindle Fire. Amazon said,"That's the Kindle people and they don't know what they're doing over there." I spent many, many hours being transferred from one person to another. They finally told me to cancel and resubscribe. I signed up for an "all access" subscription, hard copy and digital. Was told it was for one year and I would be billed $6 every three months. At the end of the first 3 months got a bill for $99. Spent many more hours (literally) on hold and with Amazon and Kindle people who could barely speak English. I finally had to threaten them with a lawsuit for bait and switch and cancel the whole subscription. They said my deal was "subject to change". 2 weeks later I get a New Yorker in the mail and on my Kindle without paying them a cent.? Still wondering if they will send another bill or if they FINALLY figured out they made a mistake. Will never get my phone minutes back. If you want a subscription I suggest you call the publisher direct. Do not go through Amazon.

Melanie Has Earned 3 Votes

Melanie M.'s review of Amazon earned a Well Said vote

Melanie M.'s review of Zulily earned 2 Very Helpful votes

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