I have never been so disappointed with an online store in my life. I ordered almost 200 dollars worth of clothes for my upcoming trip, and I am disappointed with every piece of it. The dresses are so short they can hardly pass as a shirt. The material is cheap and awful. Nothing looks like the pictures. I am so so so disappointed and would strongly advise everyone to avoid this website at all costs! Yes the prices are appealing, but it's so not worth it.
Dear Melanie,
I want to start by thanking you for notifying us about the issue.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have sent you an email, please check it and we will solve all the issues for you soon.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Rosegal customer