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I ordered my dress JUST in time to be received by the time my prom is on which is in 3weeks now. A week after I've ordered my dress I email to check in on my dress and in a very unclear email they tell me the material for the dress is out of stock.
I email back and they tell me I haven't picked the colour of the dress, when to buy a dress from any website a colour HAS to be selected. I emailed back about this and said a colour was definitely selected and since then, no reply. Via the website or via email. I tried calling and the contact number is not working. I have not given up on this dress yet, I JUST WANT TO BE CONTACTED BACK WITH THE DETAILS OF MY ORDER in hope that I receive it in the custom size, colour and material that I paid for. Order number *******
Mehi A.'s review of EricDress earned 2 Very Helpful votes
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My dear friend,
Thank you for your feedback.
I am sorry that you have met the problem. I contacted with my workmates and make sure that you can receive the prom dress before 25. Please be patient. Also, our workmates dealt with your problems after receiving your information and gave you a reply, you could check your email.
If you have any problem, you can also write me here: service@ericdress.com and reviews@ericdress.com.
Our sales manager will contact you.
Thank you for your feedback.
Ericdress