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Terrible experience - I purchased a dress from Net-A-Porter that was in Hong Kong (I live in Australia). I read their terms and conditions which stated a full refunded amount should the item be returned in the time specified. I purchased the dress for AUS$1500, tried the dress on, it was cheap fabric so I returned it and received $990 back. According to the customer service people at Net-A-Porter, it is up to me to chase the Australian and Hong Kong taxation departments to get the money back. An absolute disgrace - if you want high end labels online purchase them from SaksFifthAvenue.
Meg S.'s review of Net-A-Porter earned 11 Very Helpful votes
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After a disappointing experience with a purchase, I feel compelled to share my story to caution...
Net a porter is a high end designer online store, so not unreasonable to expect excellent...
