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MEG E.

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1 Review by MEG

Airbnb

  • Airbnb

“CUSTOMER SERVICE IS A GHOST OPERATION...”
8/16/15

I have to cancel my booking for October as my travel companion had a death in her family. I am trying to talk to some one live to talk about how I go about cancelling under the exceptional circumstances category as listed on your website. The booking has a 50% non refundable clause,,, pls email me with a contact that I can talk to about how i proceed... thank you
Here is an example I cant get a response from anyone... customer service is a ghost operation..

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