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I'm surprised by all the negative reviews for Ideel. I have purchased probably at least a dozen times, and I've had no issues with authenticity, quality or returns. It seems to me a lot of reviewers have misunderstood the policies. Also, customer service has been quite good in my experience.
Megan W.'s review of Groupon earned a Very Helpful vote
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Hi, Megan!
Thank you so much for being in touch with us via Site Jabber.
I am delighted to hear about your positive experiences with our site, products, policy, and service! We are happy to have you as a member and I do hope to see you on the site soon!
Best,
Jason Faria
Director, Customer Service