I orderd clothing in January, after 4 weeks I wrote them and asked where my stuff is, they kept telling me...
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Thank you very much for your recent message.
We sincerely apologize for any inconvenience that may have been caused.
We can confirm that the parcel is on its way to you.
Reference number: BJ*******6015, shipping method: China Post surface mail, shipping date: January 23,2015 17:54:13 PM PST, estimated time: 10-25 business days
Sku*quantity: YM******* * 1, YE******* * 1, YM******* * 1, YM******* * 1, YE******* * 1
There is nothing to worry about as the item(s) are on their way, and you should receive them in due course. We hope that you can understand that this may take longer than usual as the order is not being dispatched by an express courier service such as DHL or EMS.
For the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons, your package may be delayed.
As it is unregistered mail, there is no tracking information online. Somethimes it may take much longer time to arrive than other shipping methods.
We strongly recommend you try to contact with the local post office and ask for the latest update for the parcel. We will also ask the carrier to check it from their end.
We therefore ask for your continued patience and kind understanding.
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Then the same exact response for the next 2 months, it is now April 16,2015 still NO REFUND and NO Clothes, infact they had the nerve to ask me for MORE money to resend the items? PLEASE do not order from them... I don't care how cheap and tempting the clothes may be... just flush your money down the toilet, its a lot easier.
Dear Megan,
From time to time with thousands of shipments there will be an occasional issue with shipping.
Thank you again for bringing these matters to our attention.
We have sent you an e-mail to solve this problem. Please check it.
Best Regards
Customer Service