Ordered a ds console on 30th april and still waiting on it. Customer services is terrible, they do not reply to emails and you are put on hold when trying to phone then cut off. It says in its terms and conditions money will only be debited from your account when the item is dispatched, the money was taken from my account on the 5th may. On the occasion that i did manage to speak to an advisor she said the item had been dispatched but that was a week ago, she said there was no tracking on the item. I would avoid this website, worst so far i've come across.