M C.

https://www.doteasy.com/ContactUs/SMS3/Case/Session/index.cfm?CFID=*******&CFTOKEN=baceb2349f59be92-B*******-15C5-EFAA-4040EB91BA0E1649&CaseNumber=**************
Dot Easy again recently charged my credit-card when I am not longer the billing party for the domain.
Nice to stupid to review their own records. They want me to get a refund from the new domain owner. When they claim the website changed hands months ago. They charged my account Last week.
Thanks Richard from customer disservice/EasyBox
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upcbelviderenj.org I am in need of cancelling the charge for renewl of the domain. The Church has indicated they were to remove my credit card info as of Last year. I am no longer afiliated with upcbelviderenj.org (7)Case #**************Domain Name: upcbelviderenj.org
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Mark Cook <*******@comcast.net>Mar 07 09:27 AM (3 months)
DoteasyTo: Mark Cook <*******@comcast.net>Mar 07 03:25 PM (3 months)
Mark Cook <*******@comcast.net>Jun 18 07:30 PM (3 days)
DoteasyTo: Mark Cook <*******@comcast.net>Jun 20 08:46 AM (1 day)
Mark Cook <*******@comcast.net>Jun 20 03:20 PM (1 day)
William,
What information in addition to the date of the withdrawls by your company
Do you seek?
My last email gave you the date and amount and the name the account was
Under. Do you have more that is required? Since it is your company doing
The withdrawals WITHOUT permission"Should I need to forgo the contact
Tomorrow for fraudulent and unauthorized use of my card?
I will do so with the bank and the FCC fraudulent web division as you seem
Unwilling to look at the Doteasy transactions.
Let me know asap. I am leaving at 10am tomorrow for my new job and will
Start the process with the bank and federal communications, at that time.
Please be aware any and all time and moneys incurred as a loss will also
Be deemed as recoverable expenses.
Mark Cook
DoteasyTo: Mark Cook <*******@comcast.net>10:18 AM (11 hours)
Hello Mark,

My name is Richard and I am the Doteasy Customer Support Supervisor.

Until April 19th, 2011, this account was under the name of Mark Cook. All payments were processed according to our "Service Terms & Conditions". For the US$45 hosting renewal fee, we have sent email notifications to your email address (*******@comcast.net) in January and February. And for the US$25 domain renewal fee, you subscribed to domain auto-renew option in 2009 when you signed up for this account.

At the moment, Sarah Weisiger is the new owner and the credit card information was also updated. To resolve this billing issue, please contact her or the church to get reimbursement. We are unable to offer any refunds for these payments.

Regards,

Richard
Doteasy Customer Service
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Mark Cook <*******@comcast.net>09:30 PM (0 min)
Richard;
Contact to the Federal Fraud division of the FCC has taken place. Tomorrow
I will be contacting my bank for charges against your web site for the
Previous noted charges as of JUNE 17th. You have fraudulently charged my
Account. NOT IN FEB but just last week. Can you not review your own
Company records. Can there be no one with the authority and insight to
READ what has been documented to you?
Please refund the moneys or your new client will be also charged with
Aiding in the unauthorized use of my funds.
Mark Cook