Don't worry, if you have an issue with your order, its your fault. No need to send them any information because even if its something you couldn't have possibly caused (i. E. inconsistant borders on business cards) they will find a way to make it your fault. HORRIBLE customer service. Spend so much time finding ways to blame me when they could've just taken care of the issue and had a happy customer!
Hi,
Thank you for letting us know the issues you had with your recent order. We show that a member of our Customer Support Team has been in contact with you. If you have any questions or concerns, please don't hesitate to reply to the e-mail.