may s.

I made a 140 pg photo book, spent 6 months putting it together with clunky software. I bought two identical books printed and paid $160 (with buy one get one free coupon) Yet the quality was so bad! Photos were dark and colors muted. Printing did no justice to my amazing photos and hours of scrapbooking. I was heart broken. 4 emails of complaint latter, they sent me an email asking me to brighten all the photos, purchase two books again but without coupon this time, pay for shipping and tax, and they would reimburse me for books (but not tax and shipping). Really? How presumptious to think I just have $320+ extra bucks laying around and want to tie my money in their administrative reimbursement mess. This is the second time my Picaboo book failed expectations. Never again. Not worth it, even if the books were free. I'd rather pay full price and get good quality printing.